Worst customer service

[samhain]

(06-14-2015, 12:06 AM)Johnny Cupcakes Wrote: Ha...I ordered Taco Bell a few years ago and everything was made wrong.  I got 2 things, a nachos bell grande with no sour cream and a Mexican pizza.  When I got it, they both had sour cream on them....even though the pizza doesn't even come that way.  Simple mistake though, so I politely let them know and they said they'd remake it.  A minute later, they hand me a new bag and I go to my car.  The bag was full of random chalupas and shit.  So I took it back in again.  This time, they set the bag on a counter in the back and a few minutes later they handed me back the exact same bag.  So I just asked for my money back and got skyline.

On a side note....these people think they deserve $15 per hour.

Lowe's kinda sucks lately.  

I bought a new dishwasher in March.  The motor died in less than a week.  I went back to the store to address the situation and they basically told me that I had to buy another one, have it installed, send the other one back with the crew, THEN get my money back.  

It wasn't an issue, b/c I had the money to do it, but it seems like a BS policy.  Given the ridiculousness of the defect and situation, I figured I could at least get the install refunded, but no dice.  Basically, I went 2 weeks without a dishwasher while shelling out 1200 bucks and having to wait a week to get half of it back.  To boot, they tried to double charge me for the warranty I purchased with the machine.  

When I mentioned just sending it back, getting my money and going elsewhere, they couldn't have given two shits.  Awful customer service and a huge hassle.

I went to another location 2 weeks ago to buy a new grill.  I knew what I wanted and basically was just waiting to be helped.  The guys in the department almost seemed to be avoiding me.  I had zero questions and zero need for anything beyond someone taking my money and giving me a new grill.  When they finally got around to helping me, the kid doing the transaction acted like he was getting teeth pulled, like it was some major inconvenience.  

I can't remember doing business with a place that made it seem like such a chore to take my hard earned money.